There is a short window between placing an order and when your order has shipped. If the order is not yet shipped, changes can be made. Please contact us if you have any problems with your order. If there is a problem with your order such as an incomplete shipping address or any details for a custom order that need to be clarified I will always attempt to contact you via the contact details on your order invoice.

If you have any issue with your order, please contact us via email so we can discuss and rectify. Any refunds would have to be returned in original, unused, un-opened condition with buyer to pay for cost of return.